To configure the camera, first download the iCSee app and register an account. Follow the camera's voice prompts and the step-by-step guide on the app interface for network configuration. Once you hear the camera emit a 'Connect router successfully' prompt, you can proceed to set the camera password and name.
Use the power adapter to connect the camera's power interface to the power socket, as shown in the figure below.
Up to 128GB Cloud storage or both for more protection Support NVR from the same solution provider , also 3rd party NVR that is ONVIF compatible.
Every order includes a complimentary SIM card, and we offer the following carrier options below. However, you are also welcome to use your own SIM card if you prefer.
United States:
Verizon, AT&T & T-mobile are all available.
Canada:
Telus, Bell, Rogers are all available.
Australia:
Telstra & Optus are available.
United Kingdom:
Manx, Vodafone, 3 & Telefónica are all available.
Other countries:
You're responsible for getting your own SIM Card and purchasing a data plan.
You have the choice to save recorded videos either on an SD card or in secure cloud storage. Playback is available directly within the application.
Data is only required when you open the app to view your camera or past footages.
To view footage in SD, it uses 0.9-1.9MB per minute
To view footage in HD, it uses 1.9-3.8MB per minute
Therefore, if you plan to get 1G of data per month, you can watch approximately 350 minutes of HD definition.
The application enables manual video recording and one-tap photo capture.
It is your responsibility to purchase your own SIM Card and get your own data plan.
Verizon & AT&T are not compatible. Any other network providers will work just fine and T-Mobile is highly recommended.
No specific choice or restriction.
Below are some frequency bands that can be checked with your service provider to be more secure:
LTE:B1/B3/B5/B7/B8/B20/B38/B40/B41 WCDMA:B1/B5/B8
GSM:900/1800
Australia & New Zealand:
LTE-FDD：B1/B2/B3/B4/B5/B7/B8/B28/B66 LTE-TDD：B40 UMTS/HSDPA/HSPA+：B1/B2/B5/B8
Other countries
Simply get the right sim card size and have network coverage in the area you plan to utilize the camera.
Verizon, AT&T & T-mobile are all available.Canada:Telus, Bell, Rogers are all available.
If you haven't downloaded iCSee yet, simply scan the QR code below to get started.
The APP and product firmware are updated periodically. You can upgrade to the latest firmware online without prior notice. This manual is provided for reference only.
If you forget the device password, you can restore the camera to its factory settings by pressing and holding the Reset button. Once reset, you can set a new password.
To activate cloud storage, click on the "cloud storage" or "cloud" icon in the device list interface . Then, follow the prompts on the app interface to explore and select from the available cloud storage packages.
USA - 2 to 5 business days
Canada - 10 to 12 business days
Australia & New Zealand - 6 to 10 business days
Other countries - 10 to 20 business days
Once your order has been processed, you will receive an email within 2-3 business days with your tracking ID. You can track your order by clicking the link or by copy & pasting the code onto our Track Your Order page.
We ship to the following countries:
Australia
Latvia
Austria
Lithuania
Belgium
Luxembourg
Brazil
Malaysia
Canada
Malta
Croatia
Mexico
Denmark
Netherlands
Estonia
New Zealand
Finland
NorwayPoland
France
Portugal
Germany
Russia
Gibraltar
Saudi Arabia
Great Britian
Singapore
Greece
Spain
Hong Kong
South Korea
Hungary
Sweden
Ireland
Switzerland
IsraelItaly
Thailand
Japan
Turkey
Ukraine
United Kingdom
United States
Returning or exchanged items must meet the following criteria:
These revisions make the instructions clearer and more grammatically accurate.
Refund policy
30 Days Refund policyWe at Premium Invention want you to be fully satisfied with every item that you purchase. If you aren’t satisfied, you may return the item for a full refund, within 30 days of the delivery of your purchase. If 30 days have passed, we can always help, fix or even replace your product, under our warranty terms.We recommend you carefully try out your product before fully opening the rest of the packaging & being careful not to damage or leave any permanent stains.To be eligible for a refund, your item must be returned in its original packaging, in good conditions, along with a copy of the invoice. Once the products are received, it usually takes 4-7 business days for our team to inspect, approve and email you your refund.
Partial Refunds
There are certain situations where only partial refunds are granted (if applicable)Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Late or missing refunds (if applicable)
Please note that all refunds usually take 2-7 business days to appear on your account.If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.If you’ve done all of this and you still have not received your refund yet, please contact us at sales@premiuminvention.com.
1-Year Warranty / Replacements
Our one-year warranty covers you for any internal damage dealt with the camera only. If you believe your product is defective, feel free to reach out to us at support@premiuminvention.com.Before getting a replacement, it is mandatory for you to speak with our technical support team first, to ensure that there is a problem & that it cannot be fixed. Please note that any damage dealt by yourself or any external factors will void your warranty.
Shipping
To return your product, you should mail your product to: "Premium Invention, Suite #506, 105-7655 Edmonds St, Burnaby, BC V3N 0C3, Canada."You are responsible for paying for your own shipping costs for returning your item, including any other additional fees that may apply(custom fees). Shipping costs are non-refundable.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Should you require further assistance, don't hesitate to reach out to us via email at
"support@premiuminvention.com" or by utilizing the contact form below. Kindly ensure to include your
order number within your message. We're here to assist you!
For more details and an exclusive pre-launch offer, contact us today!
📞 Phone: 877-224-0705
🕗 Hours: Mon-Fri, 8:00 am - 4:00 pm PST
Contact
– Premium Invention
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